Guest experience

Guest experience

This way you increase the guest experience Guest experience maart 2016  A guests’ appreciation of a hotel experience isn’t measured in gadgets ** Guest experience is the sum of the experiences a hotel guest has from the moment they book to after checking...
For whom

For whom

What is the added value? Online guest experience 2016  The guest has many online contact moments during their stay at the hotel. Contact moments that offer an opportunity to be closer to the guest and thus prevent third parties and other brands from taking over the...
30 years online

30 years online

What does this mean for the future of hospitality? 30 years online 2016 – Choose below the three events with the most impact on our industry, today and in the future. –   1989 The first steps towards the World Wide Web are being taken. 1994 Travelweb...