Nurture your guest relationship
For hotels
A memorable hotel stay consists of more than four walls and a bed. Personal attention and contact really take the guest experience to a higher level.
GuestCompass is the communication platform between you and your guests, and thus the portal to a warmer and more exclusive guest relationship. And thanks to our fully integrated keyless entry feature, you save time, money and manpower.
Benefits
Discover the advantages of GuestCompass for hotels.
Connect at a deeper level
Reconnect with your guests through our digital communication platform. Make online personal by sharing your story and of course provide information about the hotel, room, surroundings, promotions, activities and offers. Thanks to GuestCompass, you are always close by.
Mobile entry
Access the room without a physical key: keyless entry allows guests to enter using only their phone. That's it. Easy, fast and convenient - for them, but also for you. Checking in and out? Thanks to automated key issuance and collection, that's no longer an issue.
Read more about mobile entry
Seamless user experience
Most hotels use a lot of different software: for orders, reservations, inquiries and requests. With GuestCompass you bring all these channels together so that the guest has a consistent user experience. Switching software partners? All is adjusted in no time at all.
Build your brand
GuestCompass designs the app entirely in your corporate identity. Colors, fonts, languages and tone of voice: you are in control. This way, your brand becomes leading in the customer journey again, instead of being hidden behind an intermediary. Result: direct contact, increased sales, direct bookings.
What people say about us
Specs and features
Web application
App download? No need. Guests simply use GuestCompass in a browser on their laptop, phone or tablet. You give them access via wifi, a QR code or email link - even a few days before arrival. This way you include guests in your story before their stay begins.
Integrations
GuestCompass integrates with existing systems. For example, with a PMS, reservation tool, POS system or room service platform. We are happy to discuss the options.
Multilingual
Guests from Hamburg, Bordeaux and Dublin? No problem: GuestCompass offers a multilingual online environment and automatic translation.
Fine-tuning
We tailor the app to your organization based on your input and choices. Afterwards, you can easily modify all the information and content yourself. And no, you don't need to be a programmer for that; anyone can handle it. It's a breeze. Of course, we'll be close by for support.
Learned in seconds
GuestCompass works without a complicated navigation menu. The large, clear buttons make the (web) app easy to use for your guests from the very first time.
Continuous support
Just not clear how to adjust that one text box, or why today's message doesn't show the right picture? An email or call and we'll help you out.
Get in touch
Call Rene
Call Rene
Call +(0)85 - 2100 999
sales@guestcompass.nl
