IDEAL FOR HOLIDAY PARKS & CAMPSITES

Online
CLOSE TO
THE GUEST

Make online personal. Use your own GuestCompass to be stay in touch with your guests during their stay. GuestCompass is not an app, so the guest does not have to download anything.

WHAT WE DO

Guest experience is the sum of online and physical experiences a guest has from the moment they book until after checking out. Guest experience takes place online, a place that is often overseen when considering an optimal guest experience.

Communication

Online contact is a big part of the guest’s stay. GuestCompass makes online personal, remote and yet close.

Online feedback

Use the feedback module so the guest can let us know if they need anything or have a complaint. This way you avoid bad reviews afterwards.

Facilities

An overview of everything that’s going on. Use it for the restaurant, shop, sandwiches, snack bar, pool opening hours, trips & events in the neighborhood etc.

Entertainment program

With your own GuestCompass as a digital start of the day, all guests are always up to date.

 

Personal identity

We make you the owner of the online guest relationship again. Our goal is to put you in the online spotlight, our logo does not appear on the screen.

Not an App

GuestCompass is a web app. Without downloading anything, the guest can consult everything via their phone, tablet or laptop.

ONLINE GUEST EXPERIENCE
IS VALUABLE

Our vision is: make online personal. We would like to help you to be as hospitable this year as you were last year. Even though that will mean more online contact this year.

WHAT DO WE DO DIFFERENTLY?

Guestcompass is not an app. Research shows that a campsite guest is not willing to download an app for a stay of just 2 to 3 nights. GuestCompass is therefore directly accessible via the internet. In the campsite or even before arrival. You don’t have to download anything.

GuestCompass is also not a brand. We facilitate online contact moments with your guests, using your name, style and brand. his is substantially different from other key market players, both on a domestic and foreign level.

EXAMPLES

Each GuestCompass consists of separate ‘Lego’ bricks that you can create, decorate and place yourself. Timers can also be used. For example, if there is a market on Monday, it will automatically say ‘There’s a market today’ on Mondays.

THE ADVANTAGE

More contact with the guest with use of own name, style and brand. Less paper consumption. Less negative reviews. More cross-sell options.

Vision: Make online personal
Instead of big data, bots and standard lists you use online for real contact.

Mission: To be the first online point of reference
The starting point, the first point of contact for the people you want to surprise and connect.

  • BRANDING + 30%
  • LESS NEGATIVE REVIEWS
  • MORE CROSS SELL

We do not expect you to have the knowledge of an ICT specialist or a web designer, nor do you have the time. That is why GuestCompass is easy to use for everyone.

From young to old, from sporty to relaxed, from families to romantic to groups of friends. Everyone is always online at your park.

PMS
LINK

It is possible to link to PMS. This means you can send upsell emails prior to arrival and give access to the my area from your own GuestCompass.

PMS
LINK

If there is a link with your PMS, you will be able to control a large part of your guest’s customer journey. Before, during and after their stay. Ask for our existing links and roadmap.

CUSTOMERS SAY

From nature campsites, family campsites, neighborhood campsites, 5-star campsite, holiday parks, many facilities and events to as little contact as possible. There is a GuestCompass for every single recreational company.

Momenteel ben ik vooral heel blij met het feit dat we een platform hebben waar we onze jaargasten naar kunnen verwijzen als ze bijvoorbeeld een onderhoudsmonteur zoeken.

Luuk Janssen

Owner, Campsite Roland

Onze doelgroep zou geen app downloaden, maar met GuestCompass bereiken we onze gast wel.

Ricardo de Graaf

Owner, campsite 't Woutershok

Ik ben erg blij dat ik door het broodjes bestelformulier elke maand ruim een pak papier bespaar. We belasten de natuur al genoeg. Extra fijn is dat het me elke dag een kwartier scheelt in de verwerking van de bestellingen en het voor mijn bezoekers ook gemakkelijk werkt.

Hanneke Vermue-Roelofs

Owner, Campsite de Wachtsluis

Pricing

The three options below are for holiday parks and campsites that are open nine months or less per year.

What can we do for you?

Fill in the form below and we’ll get in touch with you. Want an immediate response? If so, call +31 ( 0)85-2100 999.

©® 2020 GuestCompass

©® 2020 GuestCompass