IDEAL FOR HOLIDAY PARKS & CAMPSITES
Make online personal. Use your own GuestCompass to be stay in touch with your guests during their stay. GuestCompass is not an app, so the guest does not have to download anything.
WHAT WE DO
Guest experience is the sum of online and physical experiences a guest has from the moment they book until after checking out. Guest experience takes place online, a place that is often overseen when considering an optimal guest experience.
Online contact is a big part of the guest’s stay. GuestCompass makes online personal, remote and yet close.
Use the feedback module so the guest can let us know if they need anything or have a complaint. This way you avoid bad reviews afterwards.
An overview of everything that’s going on. Use it for the restaurant, shop, sandwiches, snack bar, pool opening hours, trips & events in the neighborhood etc.
With your own GuestCompass as a digital start of the day, all guests are always up to date.
We make you the owner of the online guest relationship again. Our goal is to put you in the online spotlight, our logo does not appear on the screen.
Not an App
GuestCompass is a web app. Without downloading anything, the guest can consult everything via their phone, tablet or laptop.
ONLINE GUEST EXPERIENCE
Our vision is: make online personal. We would like to help you to be as hospitable this year as you were last year. Even though that will mean more online contact this year.
WHAT DO WE DO DIFFERENTLY?
Guestcompass is not an app. Research shows that a campsite guest is not willing to download an app for a stay of just 2 to 3 nights. GuestCompass is therefore directly accessible via the internet. In the campsite or even before arrival. You don’t have to download anything.
GuestCompass is also not a brand. We facilitate online contact moments with your guests, using your name, style and brand. his is substantially different from other key market players, both on a domestic and foreign level.
Each GuestCompass consists of separate ‘Lego’ bricks that you can create, decorate and place yourself. Timers can also be used. For example, if there is a market on Monday, it will automatically say ‘There’s a market today’ on Mondays.
More contact with the guest with use of own name, style and brand. Less paper consumption. Less negative reviews. More cross-sell options.
Vision: Make online personal
Instead of big data, bots and standard lists you use online for real contact.
Mission: To be the first online point of reference
The starting point, the first point of contact for the people you want to surprise and connect.
- BRANDING + 30%
- LESS NEGATIVE REVIEWS
- MORE CROSS SELL
We do not expect you to have the knowledge of an ICT specialist or a web designer, nor do you have the time. That is why GuestCompass is easy to use for everyone.
From young to old, from sporty to relaxed, from families to romantic to groups of friends. Everyone is always online at your park.
It is possible to link to PMS. This means you can send upsell emails prior to arrival and give access to the my area from your own GuestCompass.
If there is a link with your PMS, you will be able to control a large part of your guest’s customer journey. Before, during and after their stay. Ask for our existing links and roadmap.
From nature campsites, family campsites, neighborhood campsites, 5-star campsite, holiday parks, many facilities and events to as little contact as possible. There is a GuestCompass for every single recreational company.
At the moment I am especially pleased with the fact that we have a platform that we can refer our annual guests to when they are looking for a maintenance technician, for example.
Our target audience would not download an app, but with GuestCompass we do reach our guests.
I am very happy that I save a lot of paper every month thanks to the sandwich order form. We are already burdening nature enough. Extra nice is that it saves me 15 minutes every day in processing the orders and it also works easily for my visitors too.
The three options below are for holiday parks and campsites that are open nine months or less per year.
WelcomeSET UP €350
This option is suitable fora location with less than 50 pitches and no permanent accommodation.
- • Who is who; make personal contact online
- • When does what happen at the park
- • What’s going on in the area
- • Order form
- • Precipitation radar integration
PremiumSET UP €995
If there are many facilities on site, such as a swimming pool, indoor playground, restaurant, shop, miniature golf, etc. your best fit would be the Premium option.
- • GuestCompass Large
- • YouTube integration
- • Reservation and order forms
- • Animation program on day or week schedule
- • Extensive overview of all facilities and opening hours
- • Optional: mobile entry
LargeSET UP €695
If there are not only pitches but also permanent accommodations, this option is perfect.
- • GuestCompass Welcome
- • Extra pages
- • Digital manuals
- • Dynamic information folder
- • Repair request form
- • Whatsapp / chat / messenger integration
- • Pre-arrival welcome and up-sell emails (if linked with PMS)
What can we do for you?
Fill in the form below and we’ll get in touch with you. Want an immediate response? If so, call +31 ( 0)85-2100 999.