IDEAL FOR HOTELS

Online
CLOSE TO
THE GUEST

GuestCompass is the tool for communication with the guest during the stay. Your own online channel, instead of a third-party hotel app or platform.

WHAT WE DO

Guest experience is the sum of online and physical experiences a hotel guest has from the moment they book until after check-out. This means that the guest experience also takes place online, a place that is often forgotten by hotel owners in their strategy for an optimal guest experience.

Communication

Connect with your guest online with use of
your own name, style and brand.

Dynamic Feedback

A constructive approach during the guest’s stay prevents negative reviews afterwards.

Cross-sell

Surprise and connect the guest just before arrival and during the stay and offer your services.

Keyless entry

Relieve the pressure on the reception and give guests direct access to the room via their mobile phone.

Room folder

Digitize the room folder, always up to date and entirely paperless.

Web application

GuestCompass is a web app. Without downloading anything, the guest can consult everything via their phone, tablet or laptop.

ONLINE GUEST EXPERIENCE
IS VALUABLE

Anyone who invests in guest experiences will notice that this has a high yield. Hotels only have a few seconds to achieve the ‘wow’ factor upon entry, but the effect is endless.

WHAT DO WE DO DIFFERENTLY?

Guestcompass is not an app. Research shows that a hotel guest is not willing to download an app for a stay of just 2 to 3 nights. GuestCompass is therefore directly accessible via the internet. In the hotel or even before arrival. You don’t have to download anything.
GuestCompass is also not a brand. We facilitate online contact moments with your guests, using your name, style and brand. This is substantially different from other key market players, both on a domestic and foreign level.

EXAMPLES

Each GuestCompass consists of separate ‘Lego’ bricks that you can create, decorate and place yourself. Timers can also be used. For example, if there is a market on Monday, it will automatically say ‘There’s a market today’ on Mondays.

THE ADVANTAGE

More contact with the guest with use of own name, style and brand. Less paper consumption. Less negative reviews. More cross-sell options.
Vision: Make online personal
Instead of big data, bots and standard lists you use online for real contact.

 

Mission: To be the first online point of reference
The starting point, the first point of contact for the people you want to surprise and connect.

  • BRANDING + 30%
  • LESS NEGATIVE REVIEWS
  • MORE CROSS SELL
We do not expect you to have the knowledge of an ICT specialist or a web designer, nor do you have the time. That is why GuestCompass is easy to use for everyone.
Hotels, hotel chains, the business niche, the leisure niche, groups, young people, seniors, 1-star or 5-star. Everyone is always online with their own phone. Including in your hotel.

PMS
LINK

If there is a link with your PMS, you will be able to control a large part of your guest’s customer journey. Before, during and after their stay. Ask for our existing links and roadmap.

PMS
LINK

If there is a link with your PMS, you will be able to control a large part of your guest’s customer journey. Before, during and after their stay. Ask for our existing links and roadmap.
CUSTOMERS SAY
From The Netherlands to Portual, from Aruba to Australia.
A fantastic personal experience alone is not enough for an extensive guest experience. Hotels must also regain the online ownership of the guest relation. That is why we use GuestCompass.
Bart Gorthmanns

Owner, Strandhotel Cadzand-Bad

The GuestCompass is an extension of our hospitality. The way to communicate with your guest in todays’ world. Guiding the customer journey, with a personal touch!
Lara van Poorvliet

Sales & Marketing manager, Hotel2Stay

It is very convenient I am able to make changes myself. Especially in the opening months of the hotel when many changes occur daily.
Jozien van der Wal

Marketing Manager, Van der Valk Amsterdam

Through the GuestCompass we receive a lot of customer feedback which allows us to constantly improve our service offering.
Gerard de Vries

Owner, Hotel Mijdrecht Marickenland

Pricing

Up to 100 rooms there are three packages.
Click below to see which package suits you best. Please contact us for a customized quote for more than 100 rooms.

Standard:

1000 Wifi wallet cards Design tent card Digital activation Personal Favicon SSL support Monthly analytics

Individual modules: €10 per month Setup per individual module: €100

Prices do not include applicable sales taxes such as VAT.

What can we do for you?

Fill in the form below and we’ll get in touch with you. Want an immediate response? If so, call +31 ( 0)85-2100 999.

©® 2020 GuestCompass
©® 2020 GuestCompass