STUDENTCOMPASS IDEAL FOR HOUSEMATES

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The easiest way to communicate with students. Fast, easy and live within two months.

WHAT WE DO

StudentCompass is the starting point of the customer journey for all students. From a few weeks before arrival, the arrival days themselves, the stay until the departure days.

Push notifications

Up-to-date information per building: Tomorrow the window cleaner will arrive, today there’s no water for a little while, on Friday the gutters will be cleaned, etc. Always relevant.

Clear communication

Use WhatsApp, chat or forms, integrate survey monkey or other third parties so the communication always comes from a single point.

Save a lot of time

Up to 80% savings on emails, phone calls and relief of reception pressure. Students tend to use StudentCompass before getting in touch.

Room access

Very convenient, give the student access to the room via the StudentCompass. Fully automated registration and check-in. Also handy for cleaners and maintenance crew.

Building & location information

In addition to the dynamic communication, all building specific and environmental information is conveniently located in one location. Information that evolves and changes alongside the student’s customer journey.

App & Web

Available for every phone and for all laptops and computers. Fully white-labeled and custom made. Including Google Analytics.

 

CONTINUOUS DEVELOPMENT WITH TEMPORARY SOLUTIONS

Flexible and relevant, tailored to each location.

WHAT DO WE DO DIFFERENTLY?

Of course, you already have a lot of channels. The website, room booking site, online contract signing, email, telephone, mail and even reception. But what we see is that students read information poorly and prefer not to look something up. They like to get the answer ready as soon as they have the question.

StudentCompass is the first point of contact for the student. If they receive a green envelope in their mail sometime in October regarding the water board tax, they can immediately find out what that means in the StudentCompass. Saves a lot of emails and phone calls.

EXAMPLES

Planned maintenance, emergency maintenance, cleaning, house rules, environmental street, lodgings, jobs or not, wifi, bicycle storage, rent benefits, nuisance, and all other daily questions of the tenants.

THE ADVANTAGE

Idealis (5,600 units): Live within two months and a reach of >50% of the target group within three months with an average score of 7.

The student does not read emails, does not search for information on the website, yet wants an answer to a question as soon as it occurs. StudentCompass is the first point of contact for the student. All answers from one online location.

The Key (7,000 units): Up to 80% less phone calls, emails and reception visits. Increased customer satisfaction. Digital overview of all property information. Increased self-sufficiency of the student.

 

  • TELEPHONE TO CUSTOMER CONTACT – 80%
  • QUESTIONS BY EMAIL – 75%
  • RECEPTION VISIT – 50%

We do not expect you to have the knowledge of an ICT specialist or a web designer, nor do you have the time. That is why GuestCompass is easy to use for everyone.

Make the rental units with StudentCompass KEYless and save up to € 75,600 per month on key management (example for 5,600 units).

NO KEYS

StudentCompass makes it possible to go through life keyless. From the mailbox to the common room, from the front door to the bedroom. No separate app necessary but fully integrated in your own StudentCompass and linked so that there is also an automatic registration and check-in.

It is also extremely useful for the cleaning and all parties who do the maintenance. You decide who is allowed in and when. Can be used for direct contractors but also for subcontractors. No more master keys that get lost or drops that need to be programmed.

NO KEYS

StudentCompass makes it possible to go through life keyless. From the mailbox to the common room, from the front door to the bedroom. No separate app necessary but fully integrated in your own StudentCompass and linked so that there is also an automatic registration and check-in.

It is also extremely useful for the cleaning and all parties who do the maintenance. You decide who is allowed in and when. Can be used for direct contractors but also for subcontractors. No more master keys that get lost or drops that need to be programmed.

CUSTOMERS SAY

The push notifications in particular save us a lot of work and make our communication way more relevant.

After 18 months of GuestCompass, the pressure on our reception, telephonists and email traffic has decreased by more than 80%.

Warner Thijssen

Innovation manager, The Key

Guestcompass is the solution to digitally inform our UM-Guesthouse students. We have been users of the first hour and have been satisfied for years!

Camille Nafzger

Housing Officer, Maastricht University

GuestCompass, thanks for your help! Really nice to work this way (especially under pressure)!

Elfie Kraetz

Client Manager, SSH&

Within three months after inition, more than 50% of the students used the app and gave it a score of 7.

Hellen Albers

Marketing & Communication specialist, Idealis

Pricing

Prices upon request, send us an email or call us for an appointment.

What can we do for you?

Fill in the form below and we’ll get in touch with you. Want an immediate response? If so, call +31 ( 0)85-2100 999.

©® 2020 GuestCompass

©® 2020 GuestCompass