The key to success: how Servatius manages student housing more intelligently
Student housing Servatius encountered a management challenge. Due to the high turnover rate and recurring questions, they sought a more efficient way to support students and optimize internal processes. The solution? An integrated solution from GuestCompass and iLOQ.
It became evident that traditional communication channels were no longer sufficient. Students desire quick answers to their questions, direct access to information, and not to be reliant on notes or busy desks.
With the custom GuestCompass app, every student now has direct access to the most crucial information. From frequently asked questions to notifications about service costs and repairs. Everything in one place, exactly at the right time.
Every summer, about 150 students change homes at Servatius. Until recently, this meant: lost keys, incomplete sets, and the need to replace cylinders for new tenants. This was not only extremely time-consuming but also very costly and caused frustration.
By integrating iLOQ S50 into the GuestCompass app, a physical key handover is no longer necessary. Thanks to this wireless, battery-free access management solution, the management of technical rooms and student houses has been simplified. Students now receive a digital key via their smartphone to enter their home. No batteries, no separate devices, just access through the app.
Nick Abrahams Manager Student Units & Parking Portfolio
“In combination with the GuestCompass app, which is fully customized for Servatius student housing, the access systems and information services were integrated. Every student is now required to download the app, which provides them with access not only to digital keys but also to relevant information, such as frequently asked questions, repair requests, and push notifications about, for example, the settlement of service charges.”
We integrated iLOQ with our app due to the simplicity and reliability of the system. Thanks to the wireless, battery-free cylinders, landlords can quickly adapt to student changes without complicated installation. Through the GuestCompass app, students not only manage their access but also receive relevant information directly via push notifications. This way, they are supported throughout their entire stay: from the first key to the last repair notification.
The collaboration with iLOQ demonstrates what is possible when smart technology and user-friendly communication come together. One solution that simplifies management, gives students independence, and ensures peace of mind both behind and in front of the scenes.
Ready to make student housing future-proof? We are happy to brainstorm with you!
